Every missed call is a missed deal. Hiring a receptionist costs $3,000+/month and only covers business hours. Traditional answering services use scripted operators who can't answer real questions about your business. Desk handles it all — intelligently, around the clock, for a fraction of the cost.
Set the greeting, name, tone, and business rules Desk follows on every call.
Forward your existing business line or use the dedicated Deskmantle number.
Desk starts answering calls immediately. Every interaction is logged and summarized in your CRM.
Desk uses advanced voice synthesis to hold natural, flowing conversations. It handles interruptions, follows context across a conversation, and adjusts its tone based on the caller. Most callers do not realize they are speaking with AI.
Yes. You control the greeting, persona name, tone of voice, and the specific information Desk shares. You can upload SOPs and FAQ documents so Desk answers questions using your exact business knowledge. Sensitive topics can be configured to transfer to you directly.
Deskmantle provides a dedicated business number, or you can forward your existing number to Desk. Calls are handled seamlessly — callers see your business number, and all activity is logged in your CRM.
Desk follows your escalation rules. It can transfer the call to you or a team member, take a detailed message, or schedule a callback. You define the thresholds — Desk never guesses on high-stakes situations.